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Book sample · Section 7

Cultural Awareness: Respect, Privacy, Family and Trust

Gulf patients almost always open with a greeting before any clinical content, and family members are often part of the conversation and the decision.

Respect privacy and modesty, ask before touching, explain what you are going to do, and address the patient before addressing the relative who is answering for them.

Trust is built in the first thirty seconds — mostly by tone, greeting and reassurance, not by vocabulary size.