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Book sample · Section 9First Contact, Support and Everyday Ward Communication
Opening a clinical encounter politely and confidently.
Gulf patients almost always open with a greeting before any clinical content. Answering with the matching reply immediately signals respect and puts the patient at ease.
Core greetings
The number 3 in the phonetics stands for the Arabic letter ع — a deep sound from the throat. Say it softly; patients understand you either way.
Say your name, your role and what you are about to do. Three short sentences are enough.